SWASAN SUPPORT SOLUTIONS
We offer creative support solutions to our partners to help them play a meaningful role in people's lives.
About us
Swasan Support Solutions Private Limited Company has been established to provide BPO, IT/ITES services, call center and technical support services for the enterprises and customers, we do support in English, French & Regional languages of India. Voice & Non Voice support provided by 24/7.
We have employed a team of professionals who have customer & technical support industrial experience in their respective domain. They work in close collaboration with each other to ensure smooth customer satisfaction. Our professionals are well aware of their responsibilities and execute their tasks with utmost perfection. Our team includes:
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Chat Support
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Business Email Support
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Call Support
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Technical Support
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Our Team is an innovative force of workers who are both hardworking and up to-date in terms of both technology. Their efforts have immensely helped us in increasing our technical support services. Our staff consists from one of the best trained, skilled and experienced workers in the technical support industry. Our team has a deep understanding of the field and the taste of the customer satisfaction.
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Our Policy
To satisfy our clients, we consistently put our generous efforts to provide quality range of components and timely service to our clients. We make use of latest technology and advanced techniques to work effectively even in technical support service.
Our Vision
To be a leader in the support solutions industry by providing quality services and customer satisfaction, with each and every type of application across the globe.
Technology
Having excellent command over technology and a zest to continuously upgrade, we deliver end-to-end ongoing IT support and managed it services. Throughout the entire process, we focus on scalability, and problem-solving methodologies, ensuring the output to be excellent in terms of quality and usability.
Services
Chat Support
A non voice process is exactly the opposite of voice process. It might be a Whatsapp chat, Telegram chat, Business chat & Website chat which would be made to ease some official transactions for a company. You'll not interact with the customer in some cases as in chat support as most of the problems are solved over sending live chat to the customer. In chat process you'll be interacted with live customers but not on a phone. The UI designed in such a way that you'll see exactly the screen as in your phone.
Business Email Support
In the Business Process Outsourcing or BPO industry, non-voice processes actually entail activities like email marketing, making reports, processing of papers as well as several other activities Sales, support & technical emails where the agents are not required to speak to clients/customers. At Swasan support we train our representatives for the non-voice processes by nurturing their other skills apart from the speech skills. Our agents are experts at written communication and we focus on being understood by your customers through chat and email.
Call Support
Call Centre Services in By outsourcing call center service to India with Swasan support, you get the best quality of processes, reduced handling time as well as a quick resolution to customer queries. We are an emerging name among call centers in India. Inbound calls sales enquiries, services issues & Outbound calls Account receivable, Operations update, Product explanations, On boarding support to users, customers follow-up.
Technical Support
Technical support services can act as an IT help desk for customers to resolve their core technical issues regarding various products and services. With an increasing base of technology users worldwide, this service is a key towards keeping your customers satisfied and retained. Swasan support Technical Support Outsourcing services help customers of tech companies understand and use their products better with reduced challenges in operating devices. We help them overcome various technical challenges by providing timely resolution to their technical issues.
How it works
Trust
The outsourcing industry has become an integral part of today's business environment. The need to cut costs and focus on core competencies has led to the emergence outsourcing BPO Services in India. It is an Indian outsourcing company that provides you with customized solutions that are tailor-made for your business requirements. Our Business process services are scalable to adjust to your business goals and areas of expertise range across multiple industries.
Smart
Need to get a support source ? Give us a call +91 770 853 8877, our Technical support Engineers are waiting to assist you and fix it up, get your business run uninterrupted.
Fast
For quick support solutions, we are also providing technical support via email support@swasanss.com Chat (Click here to start a Chat) & Phone/Whatsapp +91 770 853 8877. Connect now to get your applications keep running.
Our Happy Customers
Continuing our journey with more employees with the satisfied customers
Request a call back
Thank you for your interest with Swasan Support Solutions.
Please provide the following information about your business needs to schedule a call with one of our technical consultant.
This information will enable us to route your request to the appropriate person, You should receive a response within 24 hours in working days.
Contact us
Swasan Support Solutions Pvt Ltd
9/120 Second Main Road
Jaya Nagar, Perumbakkam
Chennai - 600 126
Tamil Nadu, India .
